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How to use Carvana to buy a car Advertiser Disclosure Advertiser Disclosure We are an independent, advertising-supported comparison service. Our aim is to assist you make smarter financial decisions by providing you with interactive financial calculators and tools, publishing original and objective content. This allows users to conduct research and examine information for no cost and help you make informed financial decisions. Bankrate has partnerships with issuers, including but not restricted to, American Express, Bank of America, Capital One, Chase, Citi and Discover. How We Earn Profit The products that appear on this website are provided by companies that compensate us. This compensation could affect how and where products appear on this website, for example such things as the sequence in which they be displayed within the categories listed and other categories, unless prohibited by law. Our mortgage home equity, mortgage and other home lending products. But this compensation does have no impact on the information we provide, or the reviews that appear on this website. We do not cover the universe of companies or financial offers that may be open to you.
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5 min read Published on October 6, 2022.
Writen by Rebecca Betterton Written by Auto Loans Reporter
Rebecca Betterton is the auto loans reporter for Bankrate. She specializes in assisting readers with the ins and outs of securely borrowing money to purchase an automobile.
Editor: Rhys Subitch Edited by Auto loans editor
Rhys has been editing and writing for Bankrate since late 2021. They are committed to helping readers gain the confidence to control their finances through providing clear, well-researched data that simplifies complicated subjects into digestible pieces.
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is working to upend the process of buying an used car by streamlining both the selling process for your old car and one that is brand new to you. Since its beginning in 2012, Carvana’s mission has been to enable motorists to purchase their next set of wheels by using its vending machines with the same ease that you would expect to get an ice cream bar. While putting the gimmick that comes with the gold coins and the vending machines aside, knowing if Carvana is right for you requires you take a look at what aspect of car purchasing is most important to you. To find the most affordable price learn about the process all through from research through financing the car to getting the keys prior to heading to the online showroom. What should you expect when buying a car through Carvana the Carvana utilized car purchasing process prides itself on seamless purchase while still offering a personal touch through its customer support. Carvana currently operates fully online and has only 34 vending machines across the U.S. However, in addition to its vending machines, it also offers delivery. The company’s goal is “to make sure that you have peace of assurance when purchasing your new ride.” In the “about Us” section of the website states that while Carvana sells automobiles, it doesn’t have any salespeople for cars. This is a distinct approach to differentiate the company from traditional competitors that could put pressure on the staff. Additionally, it eliminates negotiations as well as face-to face communication, perfect for those who are wanting to buy and drive their car without the added hassle. What is the best way to purchase the car using Carvana The process of buying the vehicle with Carvana can be completed entirely online, and according to the company’s customer support department — can be accomplished in just two steps. To be able to qualify for financing prior to beginning the process of buying a car, it is wise to make an application for a car loan through Carvana -or at the very least, two other lenders. It takes under five minutes according to Carvana it will give you the knowledge you need to know about . Prequalification is an essential element to be able to access. Just fill in personal details such as your contact details as well as your employment status and income. Shop for a vehicle With the budget you are able to be able to afford You can now look through the 25,000 available vehicles -that have been inspected by both Carfax or AutoCheck. Go to the “find the right car” section on the website and you will be presented with available alternatives in your local area. You can also get specific on the price you’d like to pay, how you’d like to pay for it for it, what model and make you want, year and the amount of miles, the body type, and features you’d like. If you have a particular car in mind, you can check to see if it is available in your local area. Explore the vehicle you choose Once you have decided on your dream car that will be parked over 30 mins, you can take a virtual tour of the interior and exterior of the vehicle by clicking”get started” under the “get started” tab. Here you can also gain a better understanding of the car’s miles, specifications, and the warranty available. All Carvana cars include a 7-day money-back guarantee along with a 100-day limited warranty. Verify your payment method This page also outlines the estimated cost for the car, both in”pay-once” as well as the “pay once” or “pay monthly” option. “Pay Once”: The “pay once” price considers the entire initial cash price of the vehicle, including shipping. For those choosing for financing, “pay monthly” will display your monthly costs dependent on your prequalification number. If you are looking to consider this alternative here. Pick pickup or delivery once you have chosen your vehicle and made a payment, you will be able to choose if you would like the vehicle delivered directly to your doorstep or if you want to pick it up at one of the 34 vending machine locations across the nation. If you live near a vending machine and opt for this option, you’ll receive a custom coin that after inserting will retrieve the vehicle from the car tower and bring it to the delivery area. You now can drive off with your brand new vehicle. Pros and cons of Carvana If the goal is to avoid in-person negotiation as well as shopping Carvana could be the perfect dream to be realized for many drivers. But still, it is crucial to weigh the advantages and disadvantages of having a remote transaction. Benefits of Carvana The primary advantage of buying a car with Carvana is the convenience. Since, yes, the thought of having your vehicle to your door is attractive, it’s an excellent option for those who prefer to stay clear of the traditional purchasing experience. If you bought your car from an established dealership, you will conduct some research ahead of time on the internet, talk to the salesperson, wander through the parking lot, and possibly take home a vehicle or return a day later. If you purchase with Carvana you are able to choose your vehicle in the morning and be able to have your new set wheels by sundown that night. This is an important attraction for many motorists seeking to purchase their vehicle in the easiest way imaginable. The drawbacks of Carvana The main drawbacks that buyers may encounter are due to the inability to gain an accurate impression of the vehicle from pictures alone. The warranty program does mean that you are able to return the car in case it’s not the best fit for you but the process for returning the vehicle isn’t easy. Unlike on the lot, you will not be able to take the car for a spin before signing off. Another thing you can’t discern from images by themselves is any damage to the exterior or the way certain features perform for you. While Carvana vehicles do undergo a 150-point inspection however, it is impossible to have a complete understanding of the car without being in the car. Reviews about Carvana The reviews that are posted directly on the Carvana website are mostly positive, and have a rating that is 4.7 out of five. Many reviews focus on the “smooth and effortless” procedure. Others comment on the large range of vehicle prices available and quick loan preapproval. This reflects much of what Carvana is known for and remains the primary attraction for many customers. Outside of the Carvana universe, there are some customers who had a less positive purchase experience. The reviews on Trustpilot are averaging 3.7 score, which is less than the Carvana internal scores. Some examples of common complaints include drivers having travel over 50 miles to get their cars and ineffective customer service representatives. What can you do to ensure that you get the perfect car with Carvana Like any other vehicle purchase, the first step to ensuring you get the best automobile experience is doing your researching. Be patient when shopping and comparing the different available vehicles. Be aware of specific aspects such as MPG and the available tech, and check for reviews from outside sources. After seven days of getting your car is a good idea to take the car to get inspected by a mechanic. This way, you can benefit from Carvana’s Carvana return policy if the car isn’t as perfect. Should I purchase my next car from Carvana? The bottom line is this: If the thought buying a car from a dealer causes anxiety to you, then stay clear of it and choose the contactless approach that will just leave you with a brand new set of wheels. But if you prefer the adrenaline rush which comes along with getting the best bargain and you’re looking to get in the driver’s seat and see whether it’s the best choice for you, then Carvana might not be right for you.
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Authored by Auto Loans Reporter
Rebecca Betterton is the auto loans reporter for Bankrate. She specializes in assisting readers with the ways and pitfalls of using loans to buy a car.
The edit was done by Rhys Subitch Edited by Auto loans editor
Rhys has been editing and writing for Bankrate from late 2021. They are committed to helping readers gain confidence to control their finances by providing concise, well-researched, and clear facts that break down complex subjects into digestible pieces.
Auto loans editor
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